Breaking News! Redressal Of Complaints Against Govt institutions

Complaints Against Govt Institutions

You can visit the website of the Government of Pakistan, mohtasib.gov.pk, for the redressal of Complaints Against Govt. Institutions. Its purpose is to remove the mismanagement of the government’s subordinate institutions and to redress the complaints of the people against it. Steps will be taken to implement the best governance system in society through this platform. Through this website, people register their complaints, and their complaints will be checked after investigation. 

Complaints will be promptly redressed if found to be valid. It is reformed to punish the accused according to the law, the aim of which is to establish peace and order in society. And to remove the problems of injustice or abuse of any citizen by the government. If you have any problem with any government agency or officer, you can immediately register your complaints.

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How To Complaints Against Govt Institutions

An online complaint form has been provided for filing complaints against government institutions. Through this, you can register your complaints in detail. You must have a valid National Identity Card number to register complaints. No fee has been prescribed for registering complaints online. Both men and women can register their complaints through it and solve the problems related to their government institutions. 

You will enter all the details related to your issue in the complaint form. Will submit it after considering the details. Your complaints will be investigated and, if found to be valid, will be sent to the concerned court. This institution will be obliged to resolve your complaints within 30 days.

You can also file an online complaint by visiting the Federal Ombudsman’s website.

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سرکاری اداروں کے خلاف شکایت کیسے کی جائے۔

سرکاری اداروں کے خلاف شکایات درج کرانے کے لیے ایک آن لائن شکایت فارم فراہم کیا گیا ہے۔ جس کے ذریعے آپ اپنی شکایات کا تفصیلی اندراج کر سکتے ہیں۔ شکایات کے اندراج کے لیے آپ کے پاس ایک درست قومی شناختی کارڈ نمبر ہونا ضروری ہے۔ آن لائن شکایات کے اندراج کے لیے کوئی فیس مقرر نہیں کی گئی ہے۔ مرد اور خواتین دونوں اس کے ذریعے اپنی شکایات درج کروا سکتے ہیں اور اپنے سرکاری اداروں سے متعلق مسائل حل کر سکتے ہیں۔

آپ شکایت فارم میں اپنے مسئلے سے متعلق تمام تفصیلات درج کریں گے۔ تفصیلات پر غور کرنے کے بعد پیش کریں گے۔ آپ کی شکایات کی چھان بین کی جائے گی اور اگر درست پائی گئی تو متعلقہ عدالت کو بھیجی جائے گی۔ یہ ادارہ آپ کی شکایات کو 30 دنوں کے اندر حل کرنے کا پابند ہوگا۔

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Online Complaints Form

To register complaints online, you will fill out the complaint form on the Federal Ombudsman’s website. In the complaint form, you will enter your name, your father’s or husband’s name, your full address, your phone number, your passport number, your email address, and the reference number of the institution. After entering all the details, I will check the accuracy. Read the affidavit carefully before submitting the complaint form. After entering the security code, click on the submit button. 

After filing your complaint, it will be sent to the concerned institution for verification. You will be informed about the action steps taken on your complaint through SMS on the phone number provided by you. Redressal will be done after verification of accuracy. The institution will be obliged to resolve your complaints within one month.

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آن لائن شکایات کا فارم

Objectives And Aims

This institution aims to establish a fair and honest society. To maintain transparency in the country and redress the grievances of the people impartially. Through this, the grievances of the people will be addressed confidentially. Immediate steps will be taken for the redressal of complaints. People don’t have to pay any fee to get their problems solved. The grievances of the people are redressed in a better way through this institution. Every case will be dealt with as soon as possible on a transparent basis. During the investigation of complaints, legal action will be taken if maladministration of the concerned government institution has been proven.

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 Relief is provided to the people of the concerned institution as per the rules. If the fault of the institution is proven, then punishment will be given according to the law. The complainant and the representative of the concerned institution will be informed about each other’s problems by sitting face-to-face or through telephone communication. After satisfying them, their complaints will be removed.